Free energy support in Portsmouth

Because of the current conflict in Ukraine, gas and electricity prices have gone up a lot. Many people are finding it hard to pay their energy bills.

The government used to help with bills through something called the Energy Price Guarantee, but now that prices have dropped slightly, that help has stopped. Even so, bills are still about twice as high as they were before the crisis.

Who sets energy prices

Ofgem is the group that controls how much energy companies can charge. They set a limit called the Energy Price Cap, which changes every 3 months. This helps stop companies from charging too much or going out of business.

We secured funding through the Warm Homes Local Grant administered by the Department for Energy, Security and Net Zero (DESNZ) to offer households funding to improve the energy efficiency of their home.

You could receive energy saving measures, such as:

• solid wall insulation
• solar PV panels
• air source heat pumps

You can apply on the Switched On Portsmouth website or call 0800 038 5737 (freephone).

If you’re on a low income, you may be able to swap old white goods (like fridges or freezers) for new ones through the LEAP Appliances Scheme.

You’ll need a LEAP home visit first to apply. To book a free home visit, call 0800 060 7567 (free phone) or apply online.

The Energy Company Obligation (ECO) scheme helps people who are struggling to heat their homes. You can get help with:

• loft insulation
• wall insulation
• other energy-saving upgrades

Check if you’re eligible on the Ofgem website.

If you’re unsure about someone contacting you about ECO, email hello@switchedonportsmouth.co.uk.

Energy and water at home strategy 2020-2025

Statement of Intent for Energy Company Obligation 4 (ECO4) and Great British Insulation Scheme (GBIS) Flex

For more advice or help with energy bills, email hello@switchedonportsmouth.co.uk or call 023 9284 1947.