As time moves on, you may wish to make changes to your home, for example altering the layout of your living space. Generally, Portsmouth Homes is quite happy to approve any home improvement work that you plan to do.
However, some work needs planning permission or building control approval. So, to make sure you don’t do anything we’d object to, you must first contact us to get written approval before you start.
Here are some examples of home improvements you must contact us about in advance:
- altering windows, doors or doorways
- fitting a satellite dish, CB or TV aerial
- installing central heating, a new kitchen or bathroom suite
- dividing rooms
- removing internal walls or chimney breasts
- decorating the outside of your home
- building an extension
- erecting a garage or car port, or laying a hard standing
- erecting a garden shed or greenhouse
- removing trees or hedges
If inappropriate or unsafe work is carried out without our approval, we can force you to reverse it – so it makes sense to be sure about what you are doing before you start.
How to contact the Customer Repairs team
If you want to make alterations to your Portsmouth Homes property, contact the Customer Repairs team by:
- Email: CustomerRepairsTeam@portsmouthcc.gov.uk
- Phone: 023 9284 1311