On this page you can find out how to pay the council for various housing costs.

For any other council payments (including Council Tax), you can view all online payment options here.

Pay over the phone

You can use our automated payment line by calling 0800 876 6576 to pay for any of the following:

  • rent
  • former tenant arrears
  • court costs or other debts
  • garage or parking space
  • leasehold service charges

In order to use this service you will need to know:

  • your Account Reference number – this is a 10-digit number that will be on a statement or rent increase notice
  • amount you want to pay
  • your debit or credit card account number, long number on the front of the card, the expiry date and security number on the back of the card.

Our automated payment line is open 24 hours a day.

Other ways to pay your rent

There are a number of ways to pay your rent:

  • by standing order or direct debit – giving your bank the council’s bank account details:
    • Portsmouth City Council (housing revenue collection account),
    • Sort Code: 20-69-57
    • Account Number: 23526623
    • Branch Address: Barclays PLC, 107 Commercial Road, Portsmouth, Hampshire, PO1 1BT
  • cash or cheque at any of our housing offices or the Civic offices
  • giro swipe card at the Post Office

Help with rent arrears and money worries

Our housing officers are all trained in debt advice and are supported by a specialist money adviser. They can help to put you in the best place to pay your rent and repay any outstanding balance on your account.

If you have any money worries or are struggling to pay for food, energy, household bills, or basic everyday items speak to us to see what support you may be entitled to. There is lots of help available, but you may not know where to turn.

Useful information can also be found:

You can also find more information on how we work out your rent, court hearing for non-payment of rent, and evictions.

Contact us

If you’re having any issues, you can contact us online or view phone numbers for our services.