Portsmouth City Council, Civic Offices, Guildhall Square

Portsmouth, PO1 2AL, Hampshire, United Kingdom.

Find the Civic Offices on Google Maps

Opening times

Monday to Friday: 9am – 4pm

We’re changing the way we see customers in the Civic Offices, so the space can be managed more safely and we can reduce waiting times for you.

This means services which used to accept drop-in visits now need you to make an appointment – unless the situation is urgent, such as an emergency homelessness application or other crisis.

See more details here.

If you need to make a payment and you can’t pay online or by calling 0800 876 6576, then please do visit our cashiers (9am–1pm) or use our self-serve payment machines (1pm–4pm).

Disabled access to the civic offices

The closest place to park is in the Guildhall Walk Car Park. From there, you can make your way down Dorothy Dymond Street and through the Hippodrome House underpass that opens onto Guildhall Walk. Turn right and go in the direction of Guildhall Square. A disabled access lift will be on your right.

If there are any problems with the lift, contact the City Helpdesk on 023 9282 2251.

There is also a disabled access ramp on the other side of Guildhall Square past the Queen Victoria statue, to the right of the Big Screen.

Closest access points