This policy explains how Portsmouth Homes sets, reviews and increases rents and service charges.
Rents are set in line with government rules and housing regulations. Different rules apply to social rent, affordable rent and shared ownership homes.
Service charges cover services provided to homes and estates. Residents who pay variable service charges will receive information about how these charges are calculated and may be able to challenge them.
Rents and service charges are reviewed each year. Tenants, leaseholders and shared owners are consulted before changes are made and receive written notice of any approved increases.
For full details, read the full policy and quick guide.