This policy explains how Portsmouth Homes responds to anti-social behaviour (ASB) to help residents feel safe in their homes and communities. It sets out what ASB is, how concerns can be reported, and the actions we may take to prevent, investigate and resolve issues fairly and consistently.
We take a person-centred approach and will assess each report based on the circumstances and level of risk. Where appropriate, we work with partners such as the police and support agencies, use early intervention and prevention measures, and take enforcement action when needed. Reasonable adjustments and safeguarding support are available where required.
Residents are encouraged to report ASB promptly and work with us to help resolve issues. For full details on reporting ASB, how cases are handled, available support and review options, read the full policy or the quick guide.