Coronavirus: council service information and advice

Information about changes to council services as a result of coronavirus

How we use cookies

When you first visit the Portsmouth City Council website, you will be asked if you want to accept cookies, or view cookie settings. In cookie settings, you can select whether you want to accept or not accept cookies, and submit your preferences.

Until you provide consent to use cookies on the website, optional cookies will not be activated. You can continue to navigate the website without submitting your preference, and not accepting cookies won't affect your experience across website.

Session cookies

These are temporary cookies that remain in the cookie file of your browser until you have left the site. This information is not stored after you have left our site.

Google Analytics

We use Google Analytics to track page visits, how our users navigate through the website, and information about where traffic is arriving from. This information helps us to improve the user experience.

The Google Analytics cookie runs when the website loads. To ensure we are compliant with GDPR, we anonymise IP addresses so that no personally-identifiable information is recorded. 

You can opt out of tracking by Google Analytics across all websites.

Hotjar 

Portsmouth City Council uses Hotjar, a feedback and user behaviour tool, which sets cookies in order to allow users to provide feedback, to track where users are clicking and mouseflow.

Hotjar cookies will not be activated unless you consent to optional cookies.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings.

Find out how to manage cookies on popular browsers:

You can also opt out of tracking by Google Analytics across all websites.