Portsmouth City Council

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Portsmouth Homes policies, strategies and reports

Browse Portsmouth Homes policies, strategies and reports and see how housing services are managed.

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Policies

Aids and adaptions policy
Alternative accommodation (decant) for secure tenants policy
Antisocial behaviour policy
Asbestos policy
Charging for repairs policy
Communication and reasonable adjustments policy
Damp and mould policy
Domestic abuse policy
Electrical safety policy
Equality, diversity and inclusion policy
Fire safety policy
Gas safety policy
Hate crime and hate incidents policy
Helping you move to the right home policy
Improvements and alterations policy
Landlord complaints policy
Lettings policy
Lift safety policy
Managing unreasonable behaviour policy
Mobility scooter storage policy
Pets policy
Rent and service charge setting policy
Repairs and maintenance allowance policy
Repairs and maintenance policy
Requests to improve our properties policy
Resident emergency evacuation support policy
Right to buy policy
Right to repair policy
Safeguarding policy
Shared ownership policy
Succession policy
Void management policy
Water hygiene policy
Working together – Portsmouth Homes access policy

Strategies

Asset management strategy October 2021
Building safety resident engagement strategy
Resident engagement Plan 2024 – 2027

Reports

Tenant Satisfaction Measures survey results 2024-25
Tenant Satisfaction Measures annual report 2023-24