This section is currently under development. Please check back soon for updates, or contact us at ASCContractsTeam@portsmouthcc.gov.uk for more information.
Resources for care providers
Practical resources to support good quality care and support in provider settings, including information about working with service users, managing staff and service delivery.
Quick links
Supporting people
Resources and guidance promoting and supporting safe person-centred care
Strength based and person centred care
- Leadership in strengths-based social care – SCIE
- Person Centred Care Planning Care Homes guidance
- Person Centred Care Planning Domiciliary Care and Extra Care guidance
- What is person centred care worksheet
- Writing Good Care Plans
- Domiciliary Care Tasks example worksheet
- Important to and Important for worksheet
- Person-Centred Thinking Tools – Helen Sanderson Associates
Communication
- Communication Cards for dementia patients
- Social care practice, strengths-based practice and meaningful relationships in hybrid working – SCIE
- Making a difference for care staff members
- Making a difference for care managers
Falls
- Short Falls Training presentation
- Preventing Falls Checklist
- Hampshire County Council Post Falls Action Flowchart
Hydration and nutrition
- Hydration at Home – Health Innovation Wessex
- Good hydration practice – Health Innovation Wessex
- Information and resources to help care homes to meet their residents’ nutritional needs via a food-based approach – NHS Hampshire and Isle of Wight
- Framework for food textures and drink thickness – International Dysphagia Diet Standardisation Initiative
- Adult Speech and Language Therapy – Portsmouth and South East Hampshire
Medicines
Safeguarding
- Portsmouth Safeguarding Adults Board
- Guidance on Safeguarding Adults in Commissioned Services
- Herbert Protocol | Hampshire and Isle of Wight Constabulary
Risk assessment
- Positive Risk Taking Information sheet
- Sensible risk assessment in care settings – HSE
- Risk assessment: Template and examples – HSE
Mental capacity
Managing people
Resources and guidance to support effective management of social care workforce
Recruitment
- Recruitment and retention – Skills for Care
- Recruitment support – Skills for Care
- Values based recruitment – Skills for Care
- International recruitment – Skills for Care
- International recruitment – SESCA
- Regulatory policy position on modern slavery and unethical international recruitment – Care Quality Commission
- Interview Question Guide
Supervision and appraisals
Values and team culture
- A positive culture toolkit for adult social care – Skills for Care
- Values based recruitment – Skills for Care
- World Values Day
- World Values Day 2025 – Values Guide for Organisations
- Developing a team charter – People First
- Reflecting on values in practice worksheet
Wellbeing
Service delivery
Resources and guidance promoting effective governance and oversight of quality services
Health and safety
- Health and social care – Health and Safety Executive
- Health and safety in care homes – Health and Safety Executive
Record keeping and data protection
- Ombudsman issues guide for care providers on good record keeping – Local Government and Social Care Ombudsman
- Digital record systems: achieving good outcomes for people using adult social care services – Care Quality Commission
- Provider Data Protection presentation
Infection prevention and control
- IPC support for Adult Social Care colleagues – NHS Hampshire and Isle of Wight
- Contacts: UKHSA health protection teams – GOV.UK
- Infection prevention and control in adult social care – Acute respiratory infection – GOV.UK
- National infection prevention and control manual (NIPCM) for England
- Infection Prevention Control Compliance Assessment Tool – National Care Forum
Inspection preparation and compliance
- Resources to support with CQC assessment
- Preparing for CQC assessment – Skills for Care
- Good and Outstanding care (GO) – Skills for Care
- Inspection toolkit – Skills for Care
Governance good practice
- Introduction to Governance in Social Care presentation
- Schemes and Projects – NHS Hampshire and Isle of Wight
Policies and procedures
Audits and checks
Using feedback to develop services
Training and development
Fire safety
Learning from incidents and complaints
- Duty of candour – GOV.UK
- Regulation 20: Duty of candour – Care Quality Commission
- Debriefing Tool – National Disability Services
- Learning from safety incidents – Care Quality Commission
- Resources for care providers – Local Government and Social Care Ombudsman
Environment
- Making your home dementia friendly – Alzheimers Society
- Is your care home dementia friendly EHE Environmental Assessment Tool
- Dementia Friendly Environments Checklist