This policy explains how Portsmouth Homes responds to hate crime and hate incidents to help ensure residents feel safe, respected and included in their homes and communities. It sets out what hate crime and hate incidents are, how concerns can be reported, and the actions we may take to prevent, investigate and address hate-related behaviour.
We take all reports seriously and will respond fairly, sensitively and without judgement. We use a person-centred approach, taking account of individual circumstances, additional needs and any safeguarding concerns. Where appropriate, we work with the police and specialist agencies, provide protective measures and take proportionate enforcement action.
We are committed to preventing hate-related behaviour through early intervention, awareness raising, partnership working and support services. For full details on reporting hate crime or hate incidents, available support, enforcement options and how cases are managed, read the full policy or the quick guide.