To apply for a refund, you need to email parking.permits@portsmouthcc.gov.uk or write to the permit team quoting your permit or vehicle registration number.
Any refund will be calculated from the cancellation date, must be requested within 3 months of this date, and cannot be backdated. Refunds will be on a pro rata basis based on the number of full months remaining on your permit.
A £10 administration fee, see agreed recommendation 3 (iii) in the Review of Residents Parking Permits and Administration, will be applied and the refund amount, once the admin fee is deducted, must exceed £10.00.
To receive a refund on a £30 permit you will need a minimum of 9 full months remaining.
Examples:
- £30 – Permit cost
- £25 – Ten full months remaining (£30/12 = £2.50 x 10 = £25)
- £10 – Less £10 admin fee
- £15 – Amount to be refunded
- £30 – Permit cost
- £20 – Eight full months remaining (£30/12 = £2.50 x 8 = £20)
- £10 – Less £10 admin fee
- £10 – Amount will not be refunded as does not exceed £10.00
- £120 – Permit cost
- £60 – Six full months remaining (120/12 = £10 x 6 = £60)
- £10 – Less £10 admin fee
- £50 – Amount to be refunded