The register office carries out all registration and citizenship services for Portsmouth, including:

To make an appointment to register a birth or to register a death, call 023 9275 6597.

To have an application for British nationality checked, email rso@portsmouthcc.gov.uk or call 023 9281 6098.

For all other services, email registrars@portsmouthcc.gov.uk or call 023 9282 9041.

The address of Portsmouth register office is Milldam House, Burnaby Road, Portsmouth, PO1 3AF. Opening hours are Monday to Friday 9am to 4.30pm.

The register office can provide a copy certificate for a birth, marriage, civil partnership or death that occurred within the city of Portsmouth. You will need to provide the following information:

  • certificate type: marriage, civil partnership, death or birth*
  • name or names the certificate applies to
  • date and place of the event
  • any other relevant information that may help us to locate the certificate

* There are two types of birth certificate. The full birth certificate shows all names, date and place of birth, parents' full names and occupations. For a passport application a full birth certificate is needed. A short birth certificate is also available, which shows full name, sex, date of birth and registration district of birth.

For events that have been registered less than 8 weeks ago; please contact the Register Office before requesting a certificate as a reduced fee may apply

Ways to apply

  • Online - complete the online form to request a certificate. We will telephone you for payment once the entry has been searched for and found. This may take up to 5 working days depending on which service you have requested.
  • By email - download and complete the relevant application form from the list below and email it to registrars@portsmouthcc.gov.uk. We will telephone you for payment once the entry has been searched for and found.
  • By post - print off and complete the relevant application form below, and post it to us with the required fee.  Cheques or postal orders should be made payable to Portsmouth City Council. Overseas applicants are asked to send a cheque drawn in pounds sterling.
  • In person - print off and complete the relevant application form below and bring it to the Register Office. Payment can be made by debit/credit card or cash.


We cannot issue a certificate until we have received payment. For events that have occurred recently a reduced fee may apply.

Standard service per certificate £10

Either collected from the register office or posted Royal Mail second class post within five working days.

Priority service per certificate £25

Either collected from the register office within 24 hours, or posted Royal Mail first class post within 24 hours. Priority Service fee is £10 for the certificate and £15 for searching and issuing the certificate as a priority. This means if we cannot find the entry, we will only refund the £10 certificate fee.

While You Wait Service per certificate £30

Your Certificate will be issued while you wait or on the same day.

Postage & Packing

A fee of £1 p&p applies - or you can send a stamped, self-addressed envelope with your application.

These commemorative certificates are a unique keepsake of a birth, marriage, civil partnership naming or vow renewal ceremony. You can see examples of each displayed at Portsmouth register office. Commemorative certificates are A4 size (210mm x 297mm), printed on quality paper and cost £5.

Commemorative certificates cannot be used for legal or statutory purposes.

To order, download and complete the relevant form below and post back to us with payment, or visit the register office and pay with cash, credit or debit card.

Searches of indexes - the register office does not have the staff to undertake indefinite or protracted searches. However, if you provide accurate details of the registration, we are happy to search in the birth, death or marriage index covering up to a three year period.

You will have to carry out wider searches in the indexes yourself.

Family history research certificates - please email or write to us with your request. If you come into the office, you can complete an application form, but the search will not be done straight away. We will ask for a contact telephone number and call you once we find the relevant entry in our registers. Once we find the entry, you can pay for the certificate over the phone by debit or credit card, and the certificate will be posted out to you. Otherwise you can call into the office and pay cash,  and the certificate will be ready to collect the next working day.~

 

General searches - the cost is £18 for you or someone on your behalf to search for up to six hours in the indexes relating to births, marriages and deaths in the Portsmouth registrar's district. You will have access to the indexes, not to the registers themselves.  You can however, buy a certificate of any entry identified (see 'Official copy certificates above').

If there is doubt whether a reference in the indexes is the correct one, the registrar can verify those details in the register, as long as there are definite details by which the entry may be identified. Any additional information from the entry will only be made available in the form of a certificate. 


The cost of checking the first eight references is covered by the general search fee, but an additional charge will be made for each subsequent reference checked, unless a certificate is issued from the entry, in which case the certificate fee only will be payable.

Corrections to a birth, death or marriage registration when incorrect information is recorded in the register.

It is essential that when registering a birth, death, marriage or civil partnership that you check the register entry for accuracy. A fee is now payable for corrections to be considered.

 

How do I apply for a correction?

You'll need to complete an application form and you will need to prove that the information given at the time of the registration was wrong. The original documents that show what the correct information should have been will need to accompany your application.

 

These will be returned to you once we have taken copies. Depending on the nature of the correction, you may need to submit your application to the General Register Office for their consideration. You will be informed by the registrar if this is the case. The registrar will advise you when you apply if you need to make an appointment and what supporting documents you will need to submit.

 

Costs

With effect from 1 November 2017, following recent changes in legislation, a non-refundable fee of up to £90 is now payable for corrections to be considered. You will also be required to purchase new certificates. Certificate fees start from £10 each.

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