The recycling collection crew will check the top layer of your recycling bin before emptying the bin. This is to stop too many items which cannot be recycled in Portsmouth entering the recycling stream. It is very costly to remove such items, , at the sorting facility.
If the crew see too many non-recyclable items in the bin or one large non-recyclable item, they will not empty it and leave a red hanger on the handle of the bin. This will also be recorded on the vehicle's on-board computer system.
If your recycling has been left, please check the contents of the bin. The hanger on the recycling bin or the diagrams above can help you. The most common type of non-recyclable items found in recycling bins are plastic pots, tubs, trays and carrier bags. A large non-recyclable item would be a glass bottle or black bag, for example.
Please remove any non-recyclable items from the recycling bin before your next collection. You can place extra recycling in a cardboard box alongside your bin on your next collection.
For answers to frequently asked questions about recycling in Portsmouth, check out our mythbusting page.
Sometimes, the collection crew do miss bins by accident. If this happens please call 023 9284 1105 or report a missed collection online.