Portsmouth Homes Tenancy Support Service is a front line service, providing intensive person centred support to residents to help them achieve their goals, sustaining their tenancy and avoid evictions.
What support you can get
The team can support with:
- Improving quality of life and wellbeing
- Supporting residents to address concerns regarding their property condition
- Working with residents to avoid tenancy enforcement taking place
- Co-ordinating a multi team approach to support residents with complex unmet needs
- Helping residents move to the right home for their needs – for example helping residents who are looking to move to a smaller property
How we support you
You can be referred to the service by your Housing Officer, where you will be allocated a Tenancy Support Adviser to work with you to understand how we can support you.
The team have a variety of backgrounds, meaning in most instances we have staff experienced in supporting a range of needs, in addition to working with other professionals (for example Social Care/NHS Mental Health Teams) to ensure the right support is provided at the right time.
Example of support offer
- Tailored support shaped around each persons need, with the type of help and how long this is provided for, varying from person to person
- Helping people build every day life skills to support independent living
- Providing advocacy supporting residents in building relationships with other services
- In some circumstances we can offer practical hands on help, such as supporting with organising and clearing the home
- Using motivational support planning to help people find their own reasons for change, moving forward at a pace which suits them
- Helping residents to access tools, resources and information they may need