For audit purposes, all suspension requests must be received by email. Please email the details of your request to email@example.com
The information required is:
- Name and telephone number
- Purpose of the suspension
- Full address of where you would like the suspension
- The length of section of road area required (in metres)
- The start date, and the number of days, the suspension is required for
We will reply in writing, confirming whether the suspension has been approved and, we will provide you with the total cost.
Minimum Notice Period
In order to enable us time to process your request, please provide us with a minimum of seven working days’ notice prior to the suspension start date.
Extensions to a parking suspension will be considered, please provide us with at least four working days’ notice prior to the completion date of the existing parking suspension.
Applications received with less than seven working days’ notice prior to the start of the suspension are not guaranteed to be accepted and, if accepted, will incur a short-notice fee as detailed below.
Extension applications received with less than four working days’ notice prior to the completion of the existing parking suspension are not guaranteed to be accepted and, if accepted, will incur a short-notice fee as detailed below.
For our current parking suspension fees, please see the attached Frequently Asked Questions.
Short-notice parking suspensions are arranged at our discretion. If able to arrange a short-notice parking suspension, short notice charges, (standard rate plus 50%), will apply and will be subject to a minimum charge. Please see Frequently Asked Questions
If you do not need the suspension for the full amount of time booked, please confirm the revised end date in writing. If the remaining value is in excess of £50.00, we will reduce the original charge accordingly (subject to the minimum charge being met).
We will only grant a full refund if you cancel your request with a minimum of four working days’ notice prior to the start date.
No refund will be given due to unauthorised vehicles parked in the suspended area.
Amendments to a Parking Suspension
If the dates of your parking suspension alter, please notify us in writing at the earliest opportunity and a minimum of four working days’ notice prior to the start date of the parking suspension.
You can apply to extend a suspension in a similar way to the original request. Charges for extensions are detailed in the attached Frequently Asked Questions.
If you do not apply for an extension, the suspension will be terminated on the end date of the original application.
You will be charged at the daily short-notice fee if you continue to occupy the suspended area once the end date has expired.