Renew your bus pass

In most cases, you do not need to apply to renew your bus pass.

Older person’s bus pass

We will automatically send you a new pass about a week before your current one expires.

Disabled person’s bus pass

If we’ve assessed you as having a permanent disability, we will automatically send you a new pass before your current one expires, unless we contact you first.

Your new pass will be posted to the address we have on record.

You must let us know if your details change, including your:

• address
• circumstances
• appearance

You can update your details online or contact us using the details below.

If your bus pass is due to expire in less than a week and you have not received your new one, please contact us.

If you need to reapply, you must show that you are still eligible.

As part of your application, you will need to provide supporting documents.

For more information, contact us by:

• Telephone: 023 9268 8575
• Email: concessionaryfares@portsmouthcc.gov.uk
• Post:
  Concessionary Fares
  Portsmouth City Council
  Civic Offices
  Guildhall Square
  PO1 2AL
• In person at the Civic Offices Monday to Friday, 9am-1pm