4.1 – If the Applicant is not satisfied with the explanation provided regarding refusal the Applicant should write to PCC within 28 days of the decision providing their grounds for requesting a review of the decision.
4.2 – The case will be referred to the reviewing officer who is the Director of Children’s Services or a person or persons authorised by the Director of Children’s Services to review the decision (“the Reviewing Officer”).
4.3 – The Reviewing Officer will be provided with legal advice and assistance by a legal adviser within the Council.
4.4 – The letter requesting review will be acknowledged within 7 days of receipt.
4.5 – The Reviewing Officer will consider the case taking into consideration:
- the original papers in the case
- any further information submitted by the Applicant
- legal advice and assistance
- any other information including information from third parties
4.6 – Within 21 days of receipt of the request for review the Reviewing Officer will write to the Applicant informing of the Reviewing Officer’s decision. Full reasons for the decision will be given.
4.7 – In some cases further information may be requested by the Reviewing Officer before a decision can be reached. In these cases the Reviewing Officer will write to the Applicant asking them to supply the information or to give consent to the Reviewing Officer to obtain the information on their behalf. The review process will then be stayed pending receipt of the further information.
4.8 – Upon receipt of the information the Reviewing Officer will provide the Applicant with a decision together with full reasons for the decision within 21 days.
4.9 – The matter can be dealt with by written submission only, or in exceptional cases by oral submissions, at the discretion of the Reviewing Officer. In cases where oral submissions are to be made the hearing will be held within 28 days of the request for review unless further information is required in which case the hearing will be held within 21 days of receipt of the further information.
4.10 – Oral submissions will be limited to issues already raised in the request for review documents and further information provided.
4.11 – The Reviewing Officer will determine the matter at the hearing or may reserve his/her decision. In either case the Applicant will be advised of the decision within 7 days of the date of the hearing.