If you’re living at height, it’s really important to check your windows regularly.
- Use window opening restrictors. If you don’t have them or they’re not working, contact us and we’ll install new ones.
- Do not sit or lean too far over your windowsills.
If you have a balcony, it’s important to be aware of safety for you, your family and visitors. We’ve put together some guidelines:
- Never allow young children access to a balcony without an adult present
- Keep your balcony door locked when not in use
- If you have young children, consider installing a child-proof gate that you can lock when you’re not in the room and don’t want to lock the balcony door.
Here’s a few things to remember to keep you safe on your balcony
- Never lean over, sit or climb on the balcony wall or railing
- White goods like fridges should not be stored or used on balconies
- Never try to pass items to someone on another balcony
- If you smoke on a balcony, extinguish cigarettes properly – do not discard them on or over your balcony
- Never try to climb onto another balcony from your balcony
- Do not modify your balcony, including adding screening such as reeds or artificial leaves
- Keep furniture away from the railing and never let children climb on it
- Remember that netting to prevent birds accessing your balcony is not safety netting
- Don’t store items on your balcony including rubbish
- Do not store or use BBQs, gas bottles or heaters on your balcony
Report problems with your windows or balconies to the customer repairs team. Email customerrepairsteam@portsmouthcc.gov.uk or call 023 9284 1311.
View or download the living at height safety leaflet (PDF).