This policy explains how Portsmouth Homes manages requests from residents who wish to make improvements or alterations to their home. It sets out when permission is required and how requests are assessed.
We recognise that residents may wish to make changes to their home, but some alterations can affect safety, future maintenance responsibilities and legal obligations. Requests are considered fairly and consistently, taking account of the nature of the proposed work and any wider impacts.
Residents must obtain written permission before carrying out any alterations that require approval. For full details on eligible works, permissions and responsibilities, read the full policy.
