Should you require additional users to access your portal, the option to create users has been provided to you.
1. In the top right corner of your Dashboard, click the ‘Maintain users’ button.
2. You will then be taken to the Maintain Users screen. Click ‘Add New User’ and you will be taken to a ‘Create a new user’ screen.
3. You can then fill in the fields:
- Title
- First Name
- Last Name
- Username – When creating the username please use the format: Username@PORTS
- Phone Number
- Email address
- Confirm email address
- Password – You must create an initial password for the new user. Do not use your own password.
- Confirm password – enter the password again to confirm this in the system.
- Current – select either Yes or No if they are a current landlord
- Make user administrator – If this is selected, the new user will be able to create, edit and delete users.
4. Once you have provided the relevant information, click ‘Create User’ button to create the user for you.
5. You will be returned to the ‘Maintain users’ screen where the new user will be displayed.
Now that the user has been created, you will need to provide them with their username and the password you created for them. No automatic email will be sent.
Please advise the new user that when they first sign in, they should change their password by clicking the ‘My profile’ link on the dashboard.
If your users forget their password or lock their account, the main account holder and administrators can unlock the accounts and give new passwords.