If your child does not meet the statutory criteria for home to school transport as set out in the policy, in exceptional cases you can apply for transport using the Exceptional Circumstances Criteria, which will be assessed by The Access and Entitlement Officer or the Inclusion Support Panel. Transport may be in the form of a bus pass, reimbursement of costs or, in some cases, a minibus or car.
Parent and guardians receive the following information in writing when transport arrangements have been made:
- type of transport
- name and phone number of the transport provider
- name of the passenger assistant
- pick up and set down points
- start date
Where necessary, we employ passenger assistants trained to look after pupils travelling on school transport. Passenger assistants are not expected to leave the vehicle in order to collect or deliver pupils. Parents must take their child to the vehicle.
Where there is no suitable adult to meet a child who is normally collected from transport, it is our policy for passenger assistants to place the pupil for safety with the duty social worker in children's social care on the fourth floor of the Civic Offices, Guildhall Square, Portsmouth.