Every year, we write to every household in the city to update the details we hold for the electoral register. We have to do this by law.

You will receive either a letter or an email from us asking you to check the details for your household. You need to tell us about any changes, for example, if there are any new residents, if anyone has moved out or if any other details have changed.

What you need to do

You should tell us about:

  • any new residents not listed (all eligible residents over 16 years of age)
  • if anyone listed has moved out
  • if any other details have changed

In some cases, you may only need to respond if there are changes to report. It will tell you in the letter (or email) what you need to do.

The easiest way to respond is online on the Household Response website. You will need the security codes printed in the letter (or in the email).

Who should be included

All eligible residents should be included.

To be eligible to vote, you must be

  • a resident in England
  • at least 16 years old
  • a British citizen, or a Commonwealth citizen or European Union (EU) citizen who’s allowed to enter or stay in the UK, Channel Islands or Isle of Man

You can check eligible nationalities online.

If you or residents are not listed

You need to:

If there are names listed who are no longer residents

If there are changes to report, please let us know online on the Household Response website.

You will need the security codes printed on the letter (or in the email).

Your name has changed or is not spelt correctly

If your name has changed, for example, if you have got married, or if there is a spelling error, you should let us know.

You can do this online on the Household Response website.

You will need the security codes printed on the letter (or in the email).

We may ask you to provide further information or evidence and we will write to you if this is necessary.

Why register to vote

Registering to vote is important as voting is how you have your say in the way your city and your country are run. If you are not registered to vote, you are not able to vote at elections and referendums.

Registering to vote may also improve your credit rating.

If your household received a different letter

The way we update the electoral register has changed and households can follow two different routes.

The route your household will follow is decided by a national data matching exercise in which registered voters are matched against Department for Work and Pensions (DWP) records. Some further local matching is completed using council tax records.

Route 1

If all registered voters are matched against DWP records, the household will follow route 1. This means that the household only needs to respond if there are changes to report.

Route 2

If some registered voters are not matched against DWP records, this may show that our records are not correct. These properties follow route 2 and a response is needed.

The letter will tell you what you need to do.

If you received an email from us

You may have received an email if you have previously provided your email address to us, for example, when registering to vote.

Your email address is only used by us to contact you about voter registration matters. It is not made available for other purposes.

If you no longer wish to be contacted by email, please email us at electoral-register@portsmouthcc.gov.uk to unsubscribe.