Consumers
To report any incidents of suspected sales, contact Citizens Advice consumer service on 0808 223 1133, or visit the Advice Portsmouth.
To report illegal tobacco sales anonymously, report it online via Keep It Out. Concerns about young people obtaining tobacco or vapes can be reported directly to us, email Trading.Standards@portsmouthcc.gov.uk.
To raise a complaint about a product or service, contact Citizens Advice consumer service. They provide free, confidential advice and will notify our trading standards team if your enquiry requires further action.
Find out more about reporting to Trading Standards – Citizens Advice.
Businesses
To report any incidents of suspected sales, contact Citizens Advice consumer service on 0808 223 1133, or visit the Advice Portsmouth.
To report illegal tobacco sales anonymously, report it online via Keep It Out. Concerns about young people obtaining tobacco or vapes can be reported directly to us, email Trading.Standards@portsmouthcc.gov.uk.
To raise an enquiry for your business, email Trading.Standards@portsmouthcc.gov.uk, or write to: Civic Offices, Guildhall Square, Portsmouth, PO1 2AL.
Portsmouth City Council collects information about you to provide this service. View our Trading standards privacy notice.
Media enquiries
For all press enquiries, contact the media centre.
Other Enquiries
We’re unable to accept visitors on site. If you’d like to contact us, email Trading.Standards@portsmouthcc.gov.uk