If you pay rent to live in your home and have a low income, you may be able to receive help by claiming Housing Benefit.

If you think you may be eligible for Housing Benefit, apply as soon as possible. Do not delay making a claim, whether whether you’re a private tenant, housing association or council tenant.

You can apply for Housing Benefit online, or alternatively call or email the benefits service to register your intention to claim, including your name, address, phone number and national insurance number – your eligibility is considered from the day we receive your call, email or application form.

There is also information about:

Find out more about Housing Benefit on GOV.UK. You can also find more financial help and support.

Contact us

Before contacting us, check our Housing Benefit page as you may be able to find the information you need online.

For Housing Benefit, contact us on 023 9283 4556 or at hbsupportteam@portsmouthcc.gov.uk. You can also contact us online.

For Housing Benefit overpayment debt recovery, contact us on 023 9284 1643 or at hbo.debtrec@portsmouthcc.gov.uk.