At Portsmouth Register Office we are always keen to hear feedback from our customers. To help us do this, we conduct an annual Customer Satisfaction Survey and we are also part of Portsmouth City Council’s ‘How did we do today?’ scheme. For further information on our consultation policy please see our Customer Engagement Strategy.
How did we do?
Between the 3rd February and the 13th March 2020 we held our annual customer satisfaction survey.
Every year we ask our customers to tell us about their experience with Portsmouth Registration Service and how they rate our service delivery and accessibility.
This year 100% of our customers strongly agreed that overall they were happy with the service they received.