If you require assistance, please ask a member of staff.
You must have an appointment to visit the Portsmouth HWRC. If you visit without an appointment, you will be turned away.
You can book a slot up to seven days ahead. Dates beyond that will show as unavailable.
When booking, you will need to enter the registration of the vehicle you will be bringing to the site. If you bring a different vehicle, you will be turned away.
When you book online, we will also ask you to provide your email address. We will use this to email you confirmation of your booking.
To manage flow of traffic into the HWRC, appointments are shown in half hour slots – this is not the amount of time you have to unload your vehicle, as other vehicles will be booked within the same time slot. Please unload as quickly and safely as possible.
Open 7 days a week, throughout the year, except Christmas Day, Boxing Day and New Year’s Day when the site is closed. Opening hours:
- 9am to 4pm 1 October to 28 February
- 9am to 5pm 1 March to 31 March
- 9am to 6pm 1 April to 30 September
- The site is closed daily from 1pm and 1:30pm
Phone: 023 9238 7015
Restrictions on site
- To ensure the safety of residents and site staff, you are not permitted to walk your waste in on foot. However, bikes can now book using the booking system – please visit the Hampshire County Council website for more details
- Restricted numbers of vehicles will be permitted to access the site at any one time and site staff will enforce this at the site entrance
- Commercial vehicles are permitted if it is a residents only means of transport, and they have a valid van permit
Please note there is likely to be queuing at the sites, please be patient. There will be zero tolerance of abuse of site staff and staff will be wearing body cameras.
Materials that aren't accepted
Please visit the Hampshire County Council website for full list of accepted/unaccepted materials.
Before you visit
Before you travel, make sure you have:
- Booked an appointment
- Separated different types of materials – this is especially important when disposing of chargeable waste
- Checked you have a valid permit if your vehicle requires one. Permit holders must have their permits with them, or they will be turned away
- Got your booking confirmation available for site staff to check. This is especially important if you have booked an appointment on the same day as you are visiting
Do not turn up early – there are no breaks between time slots and people from earlier slots may still be on site. Site staff may ask you to re-join the queue or return at your stated appointment time. If you arrive late, site staff may turn you away.
If you no longer need your slot or need to amend your booking
You can cancel your booking by clicking the link in your confirmation email. If you do not have internet access or need to amend your booking, you can do this by phone on 0300 555 1389
DIY waste and charges
From 1 January 2024, each Hampshire household may deposit up to eight 50-litre rubble bags, or 4 bulky items, free of charge every 4 weeks.
Any waste which exceeds this allowance will be chargeable, as permitted by national legislation, to cover specialist disposal costs.
For more information about the materials included in the allowance and the charges visit chargeable waste on the Hampshire County Council website.
Please visit the Hampshire County Council website for more information on business/trade waste and charges.
Frequently asked questions
Yes, you must register your car for continued free access to Hampshire’s HWRCs. You can register your car when you book your appointment.
Appointments can be booked up to 7 days in advance. Appointments will be available in half hour time slots between 9am and 6pm. Dates further than 7 days in advance will be shown as unavailable.
Appointment bookings are shown in 30-minute time slots. This does not mean you have 30 minutes to unload as other vehicles will be booked within the same time slot. The 30-minute time slot means you should arrive within that 30-minute window. For example, if you booked an appointment in a 0900-0930 time slot you cannot arrive earlier than 0900 or later than 0930. We ask residents to unload as quickly and safely as possible.
There are no breaks between time slots and people from earlier slots may still be on site. Site staff may ask you to re-join the queue or return at your stated appointment time if you arrive early. If you arrive late, site staff may turn you away.
The practice of pedestrians walking into HWRCs has always been discouraged and we would always politely advise that waste is not walked into any site. However, bikes can now book using the booking system.
To minimise queues, there is a limited number of spaces available for each half hour time slot, however there may still be a queue to enter the site.
When booking online, put ‘HIRE VAN or HIRE VEHICLE’ in the vehicle registration field and the site will have that information to hand when you arrive. Please make sure you have your hire agreement/documentation with you when you visit
Please visit the section Getting an HWRC permit for your van or trailer to check if you can use a specific vehicle and if it requires a permit.
If you use a personal car and dispose of personal waste, there is no limit to the number of visits to the HWRC.
If you use a commercial vehicle to dispose of personal waste, you will need a permit which will allow you up to 12 visits a year.
You can register up to three cars at your address. If you need to add or change a vehicle, you will need to register all of your vehicles again on the Hampshire County Council website.
Avoid a trip to HWRC
Did you know you can get your garden waste collected fortnightly for a fee? Visit the garden waste page for more information.