Book an appointment to visit the HWRC

You must have an appointment to visit the Portsmouth HWRC. If you visit without an appointment, you will be turned away.

You can book a slot up to seven days ahead. Dates beyond that will show as unavailable.

When booking, you will need to enter the registration of the vehicle you will be bringing to the site. If you bring a different vehicle, you will be turned away.

When you book online, we will also ask you to provide your email address. We will use this to email you confirmation of your booking.

To manage flow of traffic into the HWRC, appointments are shown in half hour slots – this is not the amount of time you have to unload your vehicle, as other vehicles will be booked within the same time slot. Please unload as quickly and safely as possible.

Book an appointment online or call 0300 555 1389.

For information on what information is collected and on how long it is retained, please see Hampshire County Council’s privacy policy.

Site details

Open 7 days a week, throughout the year, except Christmas Day, Boxing Day and New Year’s Day when the site is closed. Opening hours:

  • 9am to 4pm 1 October to 28 February
  • 9am to 5pm 1 March to 31 March
  • 9am to 6pm 1 April to 30 September
  • The site is closed daily from 1pm and 1:30pm

Paulsgrove Portway
Port Solent

Phone: 023 9238 7015

Restrictions on site

  • To ensure the safety of residents and site staff, you are not permitted to walk your waste in on foot. However, bikes can now book using the booking system – please visit the Hampshire County Council website for more details
  • Restricted numbers of vehicles will be permitted to access the site at any one time and site staff will enforce this at the site entrance
  • Commercial vehicles are permitted if it is a residents only means of transport, and they have a valid van permit

Please note there is likely to be queuing at the sites, please be patient. There will be zero tolerance of abuse of site staff and staff will be wearing body cameras.

Materials that aren't accepted

Please visit the Hampshire County Council website for full list of accepted/unaccepted materials.

Before you visit

Before you travel, make sure you have:

  • Booked an appointment
  • Separated different types of materials – this is especially important when disposing of chargeable waste
  • Checked you have a valid permit if your vehicle requires one. Permit holders must have their permits with them, or they will be turned away
  • Got your booking confirmation available for site staff to check. This is especially important if you have booked an appointment on the same day as you are visiting

Do not turn up early – there are no breaks between time slots and people from earlier slots may still be on site. Site staff may ask you to re-join the queue or return at your stated appointment time. If you arrive late, site staff may turn you away.

If you no longer need your slot or need to amend your booking

You can cancel your booking by clicking the link in your confirmation email. If you do not have internet access or need to amend your booking, you can do this by phone on 0300 555 1389

DIY waste and charges

From 1 January 2024, each Hampshire household may deposit up to eight 50-litre rubble bags, or 4 bulky items, free of charge every 4 weeks.

Any waste which exceeds this allowance will be chargeable, as permitted by national legislation, to cover specialist disposal costs.

For more information about the materials included in the allowance and the charges visit chargeable waste on the Hampshire County Council website.

Business/Trade waste

Please visit the Hampshire County Council website for more information on business/trade waste and charges.

Frequently asked questions

Avoid a trip to HWRC

Did you know you can get your garden waste collected fortnightly for a fee? Visit the garden waste page for more information.