On this page you will find the terms and conditions for using concessionary travel passes in Portsmouth.

To apply for a pass, visit the page for:

Terms and conditions

These terms and conditions apply to those living in Portsmouth and issued with a valid concessionary travel pass by the Portsmouth Travel Concessions Authority (Portsmouth City Council).

  1. The Portsmouth Concessionary Travel Pass is part of the English National Travel Concessionary Scheme. Holders of a disabled pass (bearing a yellow strip) can travel free all day on bus services on journeys starting in Portsmouth.
  2. The pass is not valid in Wales, Scotland or Northern Ireland.
  3. The pass is only valid whilst the pass holder’s only principal residence is in Portsmouth. Any pass holder moving out of the area must notify Portsmouth City Council and apply for a pass in the area where they now live.
  4. The pass can only be used by the pass holder whose name and photograph appear on the pass and it is not transferable. Fraudulent use will result in prosecution.
  5. The pass is not valid if out of date, illegible, damaged or altered.
  6. There is a £10 administration fee, payable in advance, for replacing a damaged, defaced or lost pass.
  7. Report stolen passes to the police, so that you get a crime reference number. With a verified crime reference number we can issue replacement cards without charge.
  8. If there is a technical problem with your card, it will also be replaced free of charge.
  9. The pass must be shown whenever requested by an inspector or driver.
  10. The pass should be returned to the administrator (Portsmouth City Council) if for any reason the holder is no longer entitled to and/or able to make use of the concession.
  11. The pass does not give any rights other than those enjoyed by any fare-paying passenger, nor does it entitle a pass holder to be carried in preference to any other passengers.

For more information phone 023 9268 8599, write or visit us at the cash office on the ground floor of Portsmouth City Council Civic Offices, Guildhall Square, PO1 2AL.