Appeals, complaints and redress
Failed application redress
Please contact Portsmouth City Council in the first instance:
- call 023 9283 4572
- email licensing@portsmouthcc.gov.uk
There is no statutory right of appeal if you are refused a licence but you may appeal to the High Court for a review of the decision.
Licence holder redress
Please contact the council:
- call 023 9283 4572
- email licensing@portsmouthcc.gov.uk
Consumer complaint
We would always advise that in the event of a complaint the first contact is made with the trader by you – preferably in the form a letter (with proof of delivery).
If that has not worked:
- if you're in the UK, Adviceguide will give you advice
- outside the UK, contact the UK European Consumer Centre
Please contact the council:
- call 023 9283 4572
- email licensing@portsmouthcc.gov.uk