Redress and consumer complaints
If an application for a licence is refused or an applicant is aggrieved by the conditions imposed on the licence the applicant may appeal to the Magistrates’ court within 21 days of being given formal notice of the decision.
Equally, any other person or responsible authority aggrieved by the grant of a licence or any conditions imposed may also appeal to the Magistrates’ Court within the same time frame.
Other redress
The chief police officer for the police area where the premises are located can apply to the licensing authority for a review of the licence if the premises are licensed to sell alcohol by retail and a senior officer has given a certificate that they are of the opinion that the premises are associated with either serious crime or disorder or both. A hearing will be held and the licence holder and other persons may make representations.
A chief police officer can give a notice to the licensing authority if they believe that the transfer of a licence to another, under a variation application could undermine crime prevention objectives. Such a notice must be given within 14 days of receiving notification of the application.
A person or responsible body may make representations in relation to a licence application or request the licensing body to review a licence.
A person or responsible authority may apply to the licensing authority to review the premises licence. A hearing will be held by the licensing authority.
A person or relevant authority who made relevant representations may appeal against the granting of a licence or against any condition, variation, licensable activity or premises supervisor decisions.
Appeals are made to a Magistrates’ court within 21 days of notice of the decision.
Consumer complaint
Once a licence has been granted, a person or responsible authority may apply to the licensing authority to review the premises licence if they consider that any of the four licensing objectives are not being satisfactorily promoted. A hearing will be held by the licensing authority.
An applicant for the review of a licence can appeal to the Magistrates’ court within 21 days of notice of the decision.