Appeals and complaints
Failed application redress or Licence holder redress
Please contact the council in the first instance. Email licensing@portsmouthcc.gov.uk or call 023 9283 4073
Consumer complaint
In the event of a complaint, we advise you to make the first contact with the trader – preferably by letter (with proof of delivery). If that does not work, Advice guide will give you advice. From outside the UK, contact the UK European Consumer Centre.