Make sure you have followed the process before you report the problem to us. We will be unable to help you until you have raised your concerns with your landlord or agent.
The Housing Act introduced the Housing Health and Safety Rating System (HHSRS) in 2006 to help identify and evaluate defects and deficiencies that may have a potential effect on the health and safety of the occupiers and visitors in a dwelling or house in multiple occupation.
A rating score is produced for each hazard. This is used to determine what, if any, action needs may be taken to make a property safe. In Portsmouth, any action taken by the council considers:
- the rating score as determined by the HHSRS
- whether we have a duty or a power to act depending on the severity of the hazards identified
- what the most appropriate course of action is to deal with the hazard.
For more information on the HHSRS visit Housing Health and Safety rating system.