Housing offices

Find your nearest housing office, opening times and how to contact the team for help and advice.

Quick links

Contact your local housing office

We have three housing offices: Leigh Park, Somerstown, and Paulsgrove. Here’s contact details and where to find each housing office:

Leigh Park housing office

Paulsgrove housing office

Somerstown housing office

Opening hours

Our housing offices are open:

  • Monday: 8.30am to 5pm
  • Tuesday: 8.30am to 5pm
  • Wednesday: 8.30am to 5pm
  • Thursday: 8.30am to 5pm
  • Friday: 8.30am to 4pm

Out of hours

When your housing office is closed, our out of hours service can be contacted on 023 9282 4244.

You can use this number to report emergency repairs and issues that you feel can’t wait until our normal opening hours. You can also use this number to make a payment to your rent account, should you need to do this out of normal working hours.

Resident surgeries

If you cannot get to a housing office, we hold regular drop-in sessions across Portsmouth, so you can always find help nearby:

  • Buckland Community Centre – Wednesdays, 10am to 3pm
  • Charles Dickens Activity Centre – Thursdays, 10am to 3pm
  • Church of the Good Shepherd (Crookhorn Lane, Waterlooville, PO7 5QB) - every other Tuesday, 9.30am to 12.30pm
  • Darwin House Community Room – Wednesdays, 10am to 12pm
  • John Pounds Centre – Mondays, 10am to 1pm; Thursdays, 1pm to 4pm
  • Landport Community Centre – Thursdays, 10am to 3pm
  • Mill Gate House Community Room – Tuesdays, 10am to 12pm
  • Nickleby House Community Room – Fridays, 10am to 12pm
  • Northern Parade Family Hub – last Wednesday of the month, 10am to 12pm 
  • Pickwick House Community Room – Fridays, 1pm to 3pm
  • Resident Participation Centre (37 Sharps Road, Havant, PO9 5QJ) – Fridays, 10am to 2pm
  • Stamshaw and Tipner Community Centre – Mondays, 10am to 12pm
  • The Acorn Centre (3 The Kestrels, Wecock Farm, Waterlooville, PO8 9UX) – Tuesdays, 10am to 12pm

How we can help you

You can visit your local housing office to:

  • make payments
  • ask for support or services
  • make an appointment to see a specific officer
  • report anti-social behaviour
  • ask about repairs

Our teams have been trained to high standards and work in partnership with support services and agencies in the community to support tenants in accessing help as needed. Some of the areas they can help with include:

  • debt and benefits
  • domestic abuse
  • child and adult safeguarding
  • mental health support

Who works at the housing offices

Watch our video that shares more information on the teams working in our housing offices.

Watch time: 3 mins

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