We have produced seven concise videos offering valuable guidance for all Portsmouth Homes tenants, including how to communicate with us, repairs on your property, resident engagement, meet the housing team, the external contractors hired by the Council to make repairs and maintain communal areas, how to raise a complaint and safeguarding of our council tenants.
On this page
- How to contact us
- Meet the housing team
- Resident engagement
- Meet your estates services team
- Our repair service
- How to make a complaint
- Safeguarding
How to contact us
This short video will show you all the ways you can communicate with us, in a way that’s accessible to you.
Watch time: 2 mins
Meet the housing team
This short video will show you the team and the services available to you from the housing offices.
Watch time: 2 mins
Resident engagement
This short video will show you how to get involved and ensure your voice is heard.
Watch time: 2 mins
Meet your neighbourhood services team
This short video will show you the team helping to keep your neighbourhoods safe, clean and tidy.
Watch time: 2 mins
Our repair service
This short video will show you how to report repairs on your property.
Watch time: 3 mins
How to make a complaint
This short animation will show you how to make a complaint to the Portsmouth Homes team.
Watch time: 3 mins
Safeguarding
This short animation shows how Portsmouth Homes safeguards their tenants and leaseholders.
Watch time: 2 mins