This page gives specific advice for members of the armed forces community as defined by the Armed Forces Covenant who are homeless, or worried about becoming homeless.

If you are a relevant member of the armed forces community

  • The code of guidance has a specific chapter which advises councils how to deal with applications from former services personnel
  • As well as the usual factors we must consider when deciding whether you are entitled to temporary accommodation whilst your application is being assessed, we must also consider whether you are vulnerable as a result of your armed forces connection
  • You may be entitled to further advice or financial support from charities such as the Royal British Legion or SSAFA to help you keep your home or find other accommodation
  • Our allocation policy (which sets the rules for the housing waiting list) puts members of the armed forces community in a better position than others. For example, you might be considered to have a local connection when you ordinarily wouldn’t, or you may receive additional priority.

Contact us

The Housing Needs Advice and Support team offer advice and support if you are homeless or worried about becoming homeless:

  • Open Monday to Thursday, 9am – 5pm and Friday 9am – 4pm (no appointment needed for initial advice)
  • Civic Offices, Guildhall Square, Portsmouth, PO1 2AX
  • 023 9283 4989 –

A very limited service is available outside of these hours for crisis situations only on 023 9282 4244.

Further information

For more advice and guidance around homelessness, read the if you are homeless, or worried about becoming homeless page.

Our homelessness and rough sleeping strategy