This policy explains how Portsmouth Homes maintains safe and decent homes, identifies housing hazards and meets its legal responsibilities as a social landlord.
The policy sets out how we monitor the condition of homes through inspections, stock condition surveys, repairs data and safety checks. It explains how we assess and manage risks using the Housing Health and Safety Rating System (HHSRS), how residents can report concerns, and how we prioritise repairs and improvements.
We aim to identify issues early, respond to hazards promptly and keep residents informed throughout the process. The policy also explains how we meet the Decent Homes Standard and support residents who may be affected by issues such as damp, mould or other health and safety concerns.
For full details on housing safety, inspections, hazard management, repairs and resident responsibilities, read the full policy.