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If there is risk to life, or serious risk to property or the environment, call 999.

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Although serious flooding events are rare, the council still needs to be prepared to respond to the risk of flooding at all times. Our drainage team is responsible for investigating any flooding in Portsmouth, and works to prevent future flood events by improving drainage throughout the city.

If there is risk to life or serious risk to property or the environment as a result of flooding, call 999.

If a kerb-side drain (also known as a gully) on your street is blocked, use our drain issues form to let us know.

What you can do

We suggest all residents living in flood zones register for flood alerts and complete a flood plan. The plan collects together essential information you will need in the unlikely event you are flooded. This will help you make the right decisions before and after a flood. For example, Portsmouth City Council do not supply sandbags, so you will need to buy them from your local DIY store. The Environment Agency also offer useful advice in the flood section of their website.

If you would like any help with your flood plan, please either contact us or phone the Environment Agency’s Floodline on 0345 988 1188.