Search
Generic filters

Pest information and advice

To book an appointment, call 023 9283 4251 (9am-4pm weekdays). You will need to pay ahead of your appointment. Have your payment card ready when you call.

First visit survey – Pre-treatment inspection to determine size of infestation and time treatment will require. Our operative attends to carry out inspection and depending on what they find this will influence our next step. If no bugs are found at the time of the survey visit traps will be laid, you will need to contact us within 2 weeks to say bedbugs are in the trap or the £40.00 survey charge will apply again.

Prices (All prices include VAT)

  • Visit 1 Standard and reduced survey rate – £40.00
  • Standard rate second and third visit – £120.00 for one room, £25.00 for each additional room
  • Reduced rate – £60.00 second and third for one room, £15.00 for each additional room. This rate is for customers who receive qualifying benefits including pension credit, income support, jobseekers allowance, housing benefit or Council Tax support and Universal Credit. You will need to pay the full charge upfront for all treatments which includes a £10 non-refundable callout charge should we not treat.

Please note, if you agree a pest control appointment and then miss it, you will be charged a £10 callout charge, payable to the operative on your next visit. If you then miss the second visit, your treatment will be cancelled and any refund will be subject to a second £10 callout charge.

What should I do before pest control visit?

The pest officer will advise at time of survey visit what needs to be done if a treatment is needed

What will pest control do?

Visit 1 survey visit monitoring traps will be placed in the property and advice given.

If follow-up visits are required after the survey we will apply an insecticide, usually in a wet spray form, in and around the infested areas. These insecticides are the safest available and don’t pose risk to people.

After the treatment you will usually notice the number of bed bugs reduce within 2 to 3 days. The treatment is very effective and continues to take effect for around six weeks.

  • after treatment don’t vacuum the room for at least 14 days – and longer if possible
  • after the treatment has ended and the room is dry, please return to the room and sleep in the bed. The bed bugs need to be enticed to come into contact with the insecticide

Do I have bed bugs?

There are a few signs you may have bed bugs:

  • blood spotting on bedding
  • brown dropping spots close to where they live and on bedding
  • white(ish) un-hatched and hatched eggs
  • in heavy infestations, a sweet almond smell is common
  • bed bugs are not normally seen during the day

Bed bugs hide themselves in mattresses, within bed frames, under bed bases, within bed headboards, behind loose wallpaper, within paintings, wall sockets, behind wall partitioning, suspended ceilings, skirting boards and on clothing or furnishings – anywhere with a dark crack that provides cover.

Bed bugs are not known to carry disease. However, they feed on human blood, usually at night whilst people are asleep in their beds. These bites cause irritation and itching.

Some people are sensitive to the bites and experience an allergy and inflammation, especially to the arms and shoulders. This can be quite severe and may require medical attention.

What should I do if I have bed bugs?

Keeping your home clean and tidy will make sure you spot bed bugs at an early stage. Bed bugs can thrive where hygiene standards are poor and house-keeping is sloppy.

It’s difficult to treat bed bugs yourself – you should seek professional help.