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Pest information and advice

To book an appointment, call 023 9283 4251 (9am-4pm weekdays). You will need to pay ahead of your appointment. Have your payment card ready when you call.

Prices (All prices include VAT)

  • Standard rate – £73.92 for one room, £21.13 for each additional room
  • Reduced rate – £42.27 for one room, £10.51 for each additional room. This rate is for customers who receive qualifying benefits including pension credit, income support, job seekers allowance, housing benefit or Council Tax support and Universal Credit. You will need to pay the full charge upfront for all treatments which includes a £10 non-refundable callout charge should we not treat.

Please note, if you agree a pest control appointment and then miss it, you will be charged a £10 callout charge, payable to the operative on your next visit. If you then miss the second visit, your treatment will be cancelled and any refund will be subject to a second £10 callout charge.

What should I do before pest control visit?

  • strip all beds in infested rooms and wash in the hottest temperature the fabric will allow
  • the floor area will need to be cleared to allow us to treat the room
  • take care when removing items from the room as you could spread the infestation
  • the bed will also need to be treated, so don’t put the contents of the room on the bed
  • vacuum carpets and dispose of the bag in the bin
  • make sure people and animals do not enter the room after treatment for at least 2 hours
  • cover fish tanks until treatment is completed

What will pest control do?

We will apply an insecticide, usually in a wet spray form, in and around the infested areas. These insecticides are the safest available and don’t pose risk to people.

After the treatment you will usually notice the number of bed bugs reduce within 2 to 3 days. The treatment is very effective and continues to take effect for around six weeks.

  • after treatment don’t vacuum the room for at least 14 days – and longer if possible
  • after the treatment has ended and the room is dry, please return to the room and sleep in the bed. The bed bugs need to be enticed to come into contact with the insecticide

Do I have bed bugs?

There are a few signs you may have bed bugs:

  • blood spotting on bedding
  • brown dropping spots close to where they live and on bedding
  • white-ish un-hatched and hatched eggs
  • in heavy infestations, a sweet almond smell is common
  • bed bugs are not normally seen during the day

Bed bugs hide themselves in mattresses, within bed frames, under bed bases, within bed headboards, behind loose wallpaper, within paintings, wall sockets, behind wall partitioning, suspended ceilings, skirting boards and on clothing or furnishings – anywhere with a dark crack that provides cover.

Bed bugs are not known to carry disease. However, they feed on human blood, usually at night whilst people are asleep in their beds. These bites cause irritation and itching.

Some people are sensitive to the bites and experience an allergy and inflammation, especially to the arms and shoulders. This can be quite severe and may require medical attention.

What should I do if I have bed bugs?

Keeping your home clean and tidy will make sure you spot bed bugs at an early stage. Bed bugs can thrive where hygiene standards are poor and house-keeping is sloppy.

It’s difficult to treat bed bugs yourself – you should seek professional help.