The Local Government and Social Care Ombudsman produces data annually setting out the number of complaints made to the ombudsman about all councils and the outcomes of those complaints.
An annual review of complaints is then taken to the council’s Governance and Audit and Standards Committee (G&A&S).
- Annual complaints report to G&A&S committee – September 2025 (PDF)
- Annual complaints report to G&A&S committee – September 2024 (PDF)
- Annual complaints report to G&A&S committee – September 2023 (PDF)
- Annual complaints report to G&A&S committee – September 2022 (PDF)
- Annual complaints report to G&A&S committee – September 2021 (PDF)
- Annual complaints report to G&A&S committee – September 2020 (PDF)
- Annual complaints report to G&A&S committee – September 2019 (PDF)
- Annual complaints report to G&A&S committee – September 2018 (PDF)