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The following chart shows that respondents think ‘collecting rubbish and recycling’ is the most important service area now (73%).

  • Almost three quarters of respondents selected ‘collecting rubbish and recycling’ as the most important service area now (73%).
  • The smallest proportion of respondents selected ‘providing planning and building control services’ as most important (2%).
  • The most popular theme that emerged from a thematic analysis of the ‘other’ response was more investment in cultural facilities or events in the city (12%).

The following table shows variation by postcode district between the top three services areas chosen by respondents, ‘collecting rubbish and recycling’ was most popular across the board.

Most important service areas by postcode

wdt_IDPostcode districtService 1Service 2Service 3
1PO1Collecting rubbish and recyclingProviding social care services for vulnerable children and keeping them safeProviding social care services for elderly people and those with disabilities and helping them to lead independent lives
2PO2Collecting rubbish and recyclingProviding social care services for elderly people and those with disabilities and helping them to lead independent livesProviding social care services for vulnerable children and keeping them safe
3PO3Collecting rubbish and recyclingProviding social care services for elderly people and those with disabilities and helping them to lead independent livesProviding social care services for vulnerable children and keeping them safe
4PO4Collecting rubbish and recyclingProviding social care services for elderly people and those with disabilities and helping them to lead independent livesProviding social care services for vulnerable children and keeping them safe
5PO5Collecting rubbish and recyclingProviding social care services for elderly people and those with disabilities and helping them to lead independent livesProviding social care services for vulnerable children and keeping them safe
6PO6Collecting rubbish and recyclingProviding social care services for elderly people and those with disabilities and helping them to lead independent livesProviding social care services for vulnerable children and keeping them safe
  • Base: PO1 (158) | PO2 (230) | PO3 (158) | PO4 (366) | PO5 (183) | PO6 (238)
  • ‘Collecting rubbish and recycling’ was selected as the most important service area by respondents from every postcode district.
  • ‘Providing social care services for elderly people/ those with disabilities’ was the second most popular option chosen by respondents from every postcode district except PO1; this cohort’s second most selected option was ‘social care services for vulnerable children’.
  • ‘Social care services for vulnerable children’ was the third most popular choice for respondents from all other postcode districts.

The following table shows the most popular themes from a thematic analysis of the reasons why respondents chose certain service areas, most popular was choosing an area that would support the residents of Portsmouth.

Reasons for selecting most important service areas

wdt_IDResponses%
1Important to support residents43
2Cleanliness is important23
3Important to respondent personally23
4Important to invest in the economy17
5All services are important11
6Seen as the ‘essential’ services10
7Leisure/ recreational facilities are important7
8Would improve city/ citizen’s lives6
9Important to support schools/ education6
10Open spaces are important5
  • Base: 1,126 (showing themes mentioned by at least 30 respondents)
  • The most popular theme that emerged was around choosing the service areas which support the residents of Portsmouth, especially vulnerable residents such as those who are homeless or disabled (43%).
  • Equal proportions of respondents also prioritised service areas based on cleanliness i.e. living in a city that improves health and reduces risk of disease (23%), as well as prioritising service areas which were most important to them personally/ affect them most (23%).

Some of our residents have said:

“Because I believe they matter to me the most and will help a lot of people in our area.”

“It is important to protect and support the most vulnerable, and to ensure the environment we all live in is fit for good health.”

“There are so many people living in the city it is important to keep it clean and tidy, and free of rubbish, to stop the spread of germs and disease, and to make the city attractive to tourists, which we need to generate income.”

Priority areas of future investment

The following chart shows the most popular areas for future investment are related to the environment; 45% chose making refuse collections more environmentally friendly and 41% selected increasing sustainable travel.

  • The most popular areas selected by respondents for future investment were related to the environment; 45% chose making refuse collections more environmentally friendly and 41% selected increasing sustainable travel.
  • Over a third of respondents also selected ‘making urgent repairs to school buildings’ (36%).
  • The least popular area for investment in the future was in ‘facilities for sport’, with just 7% of respondents choosing this.

The following table shows that there is variation by postcode district between the top three services areas chosen by respondents.

Priority areas of future investment by postcode

wdt_IDPostcode districtArea 1Area 2Area 3
1PO1Investing in facilities for walking and cycling, increasing sustainable travelMaking our rubbish and recycling collections more environmentally friendlyIncreasing school places and other provision for children with special educational needs
3Making urgent repairs to school buildings
4PO2Making our rubbish and recycling collections more environmentally friendlyInvesting in facilities for walking and cycling, increasing sustainable travelMaking urgent repairs to school buildings
5PO3Making our rubbish and recycling collections more environmentally friendlyInvesting in facilities for walking and cycling, increasing sustainable travelIncreasing greening in the city
6Making urgent repairs to school buildings
7PO4Making our rubbish and recycling collections more environmentally friendlyInvesting in facilities for walking and cycling, increasing sustainable travelMaking urgent repairs to school buildings
11Investing in leisure facilities (e.g. swimming facilities and gyms)
12PO5Making our rubbish and recycling collections more environmentally friendlyInvesting in facilities for walking and cycling, increasing sustainable travelMaking urgent repairs to school buildings
13PO6Making our rubbish and recycling collections more environmentally friendlyMaking urgent repairs to school buildingsInvesting in facilities for walking and cycling, increasing sustainable travel
  • Base: PO1 (158) | PO2 (230) | PO3 (158) | PO4 (366) | PO5 (183) | PO6 (238)
  • Again, respondents from PO1 differed overall compared to respondents from the other postcode districts; increasing sustainable travel was most popular for this cohort, followed by making refuse collections more environmentally friendly.
  • Respondents from the PO6 area also diverged, ‘making urgent repairs to school buildings’ was their second most prioritised area for investment, and respondents from PO3 were the only cohort to select ‘increasing greening in the city’ in high proportions.

The following table shows the most popular themes from a thematic analysis of the reasons why respondents chose certain service areas for future investment, over one third felt that environment improvements need to be prioritised (35%).

Reasons for prioritising areas of future investment

wdt_IDReasons for areas chosen%
1Environmental improvements35
2Supporting residents23
3Important to respondent personally19
4Supporting education/ schools19
5Improving city facilities17
6Important to City/ residents8
7Council IT efficiencies6
8All areas need investment5
9Invest for future4
10Investment in economy4
  • Base: 956 (showing themes mentioned by at least 20 respondents)
  • Over one third (35%) of respondents felt that environmental improvements should be invested in – with many suggesting that climate change and reducing air pollution should be a priority for future investment.
  • Supporting residents also emerged as a key investment priority for respondents (23%), including helping residents to live safer and healthier lives.

Some of our residents have said:

“I’d like these areas given priority because they reflect my own interests.”

“We have to be more environmentally friendly in what we have used and how we get about, schools need to be more inclusive for those pupils who struggle at mainstream, and there needs to be more availability for their educational needs to be met.”

“Environmental protection will benefit the overall health, wellbeing and sustainability of Portsmouth residents and businesses. I do not feel you can improve lives for residents without considering this in all future planning decisions.”