If your vehicle is liable to be charged and travels in the CAZ once it is in operation, you will be able to pay using a credit or debit card, or by Direct Debit. When you enter your bank details to make payment they will be processed by the CAZ Central Service (using GOV.UK Pay and GoCardless acting on behalf of JAQU, who will store the payment transaction). The payment data is exchanged with the CAZ Central Service but will not be stored at all. As appropriate PCC may instruct GoCardless or GOV.UK Pay to refund funds to the account from which payment was made.
An email address will be requested from you to allow a payment transaction receipt to be sent by GOV.UK Notify or GoCardless. The Council will be sent confirmation of the payment including the VRN that has been paid for. The payment information in the CAZ Central Service is matched with the ANPR feed from local authorities to exchange payment status.
The email content and email address are retained on the GOV.UK Notify platform for a period of 7 days and are then deleted.
JAQU will retain your payment transactions for a period of 7 years in the service. These include the VRN against which the payment is made. Business account users will be able to view their transaction payment history for up to 18 months from the longer of account creation or from when a payment is completed.
JAQU has security arrangements in place to ensure that only authorised personnel can access the data e.g. log into accounts for licensing authorities.
The council will share the VRN data captured by Siemens Mobility (as Data Processor for the council) with JAQU and DVLA for the purpose of determining whether your vehicle meets the CAZ charging criteria and, if so, with JAQU as part of the payment, charge settlement and refund processes.
It may also be necessary to share information with the Police and/or other law enforcement agencies for the purpose of crime prevention or detection.