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Portsmouth City Council is a registered Data Controller (Registration Number Z5578313).

We aim to meet the highest standards when collecting and using personal information in accordance with data protection law.

This privacy notice tells you about how the Council collects and uses personal information. It applies to information we collect so that we can provide Council Tax “Energy” Rebate payments, including awards from the discretionary fund.

Rebate recipients are advised that their data may be shared with the Department for Levelling Up, Housing and Communities (DLUHC) for research and evaluation purposes. If the outcome of the research is published by DLUHC, it will not be done in such a way that you can be identified.

We only expect to use your information for the purpose of administering rebate payments.

We may be required by law though to disclose your personal information without your consent for the purposes of protecting the council’s legitimate interests (for example to recover debts that are owed to Portsmouth City Council) or for the purposes of preventing or detecting crime/fraud or apprehending and prosecuting offenders (for example to the Police, the Cabinet Office or Department for Work and Pension, other government departments, agencies and/or local authorities or as part of the National Fraud Initiative) or where we have a statutory duty to do so. For more information visit the National Fraud Initiative.

Portsmouth City Council uses an online form service supplied by NEC Software Solutions.