Who we are
Portsmouth City Council is the Data Controller for the administration, collection and recovery of the Portsmouth City Centre Business Improvement District (BID) levy.
- Data Controller: Portsmouth City Council (Registration Number Z5578313)
- Address: Civic Offices, Guildhall Square, Portsmouth, PO1 2AL
This privacy notice explains how we collect, use and protect personal information when administering the Portsmouth City Centre BID levy. Portsmouth City Council is registered with the Information Commissioner's Office (ICO).
Who this notice applies to
This notice applies to individuals, businesses, organisations and their representatives who are liable to pay, administer or correspond with Portsmouth City Council regarding the Portsmouth City Centre BID levy.
What information we collect
We may collect and process:
- name
- business name
- correspondence address
- email address
- telephone number
- business rates account information
- property and rateable value information
- BID levy account information
- payment and billing information
- correspondence and records of communications with us
- information provided as part of enquiries, disputes, recovery action or legal proceedings
Where we get your information from
We may obtain information:
- directly from you
- from business rates records held by Portsmouth City Council
- from public records and government data sources where permitted by law
- from professional advisers or representatives acting on your behalf
- from courts, enforcement agents or other organisations involved in the administration or recovery of the BID levy
Why we use your information
We use your information to:
- issue BID levy demand notices
- collect BID levy payments
- administer BID levy accounts
- investigate account queries and disputes
- recover unpaid BID levy debts
- undertake legal or enforcement action where necessary
- manage and audit the BID levy scheme
- meet legal and regulatory requirements
Our lawful basis for processing
We process personal information because it is necessary for us to carry out our official functions and legal responsibilities relating to the administration and collection of the Portsmouth City Centre BID levy.
Processing is carried out under the lawful bases of:
- Article 6(1)(c) UK GDPR - Legal Obligation
- Article 6(1)(e) UK GDPR - Public Task
Who we share your information with
We may share your information where necessary with:
- Portsmouth City Centre Business Improvement District Limited
- courts and tribunals
- enforcement agents
- legal representatives
- government departments and public bodies
- auditors, regulators and other organisations where required by law
Information will only be shared where it is lawful and necessary for the administration, collection, recovery or enforcement of the BID levy. This may include sharing information to investigate fraud, prevent crime or comply with a statutory duty.
Fraud prevention and law enforcement
We may be required to disclose personal information without your consent for the prevention or detection of crime or fraud, the apprehension or prosecution of offenders, or where we have a legal duty to do so.
This may include sharing information with organisations such as:
- the Police
- the Cabinet Office
- the Department for Work and Pensions
Information may also be used as part of the National Fraud Initiative.
Portsmouth City Centre BID
Portsmouth City Centre Business Improvement District Limited is responsible for how it uses personal information for its own purposes.
For information about how Portsmouth City Centre BID uses personal information, your rights and who to contact, please read the Portsmouth City Centre BID privacy notice.
How long we keep your information
We keep personal information only for as long as necessary to fulfil the purposes set out in this notice and in accordance with Portsmouth City Council's retention schedule.
How we keep your information secure
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
Access to information is restricted to those who need it for their work and all information is handled in accordance with data protection legislation and council policies.
Your data protection rights
Under data protection law, you have rights which may include:
- the right to access your personal information
- the right to request correction of inaccurate information
- the right to request restriction of processing in certain circumstances
- the right to object to processing in certain circumstances
- other rights available under UK data protection legislation
These rights may be subject to legal restrictions depending on the circumstances.
How to contact us
If you have questions about this privacy notice or how your information is used, contact:
Data Protection Officer
Portsmouth City Council
Civic Offices
Guildhall Square
Portsmouth
PO1 2AL
Email: DataProtection@portsmouthcc.gov.uk
Telephone: 023 9282 2251
Complaints
If you are unhappy with how we have used your personal information, you should contact Portsmouth City Council's Data Protection Officer in the first instance.
You also have the right to complain to the Information Commissioner's Office (ICO).