Online forms will be unavailable
We are carrying out essential maintenance work which means online forms will be unavailable from 8pm tonight (6 December) until 8am tomorrow morning (7 December).
Cookies are a specific technology that store information between website visits.
Cookies are small pieces of information, normally consisting of just letters and numbers, which online services provide when users visit them. Software on the user’s device (for example a web browser) can store cookies and send them back to the website next time they visit.
Cookies can be useful because they allow a website to recognise a user’s device. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The Portsmouth City Council website uses two kinds of cookies.
We use some necessary cookies that are there to enable the website to function.
We also use optional cookies which help us understand how our customers use our website. This helps us to make ongoing improvements to the user experience on our website.
Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable necessary cookies by changing your browser settings, but this may affect how the website functions.
The Portsmouth City Council website uses necessary cookies to control cookie preferences.
The cookies are used to remember a user’s choices about cookies on the Portsmouth City Council website. Where users have previously indicated a preference, that preference will be stored in the cookie. This is necessary so the website does not ask users to set their cookies preferences on each visit.
|CookieLawInfoConsent||These cookies remember a user's choices about accepting cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.|
|cookielawinfo-checkbox-analytics||These cookies remember a user's choices about accepting cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.|
|viewed_cookie_policy||These cookies remember a user's choices about accepting cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.|
When you first visit the Portsmouth City Council website, you will be asked if you want to accept optional cookies, or view cookie settings.
In cookie settings, you can select whether you want to accept or not accept cookies, and submit your preferences.
The Portsmouth City Council website uses the following optional cookies.
We use Google Analytics to track page visits, how our users navigate through the website, and information about where traffic comes from. This information helps us to improve the user experience.
Google Analytics processes anonymised information on:
We do not store your personal information through Google Analytics (for example your name or address). We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.
|_ga||Used to distinguish users||2 years|
|_gid||Used to distinguish users||24 hours|
|_gat||Used to throttle the request rate||1 minute|
|_gaexp||Used to determine a user's inclusion in an A/B split test||90 days|
Portsmouth City Council uses Crazy Egg, a GDPR-compliant feedback and user behaviour tool, which sets cookies in order to allow users to provide feedback, to track where users are clicking and observe mouse flow.
Crazy Egg does not collect or store any personally identifiable information. All IP addresses are anonymised, with visitors assigned a unique identifier so returning users can be tracked without relying on personal information.
Crazy Egg also suppresses keystroke data on all data fields. This information is suppressed on the user-end, meaning it never reaches their servers – on recordings, any time a user enters information in the search bar, it is completely masked.
Crazy Egg cookies will not be activated unless you consent to optional cookies.
|_ce.s||Track a recording visitor session unique ID, tracking host and start time||1 year|
|cebs||Used to track the current user session internally||The duration of the session|
|cebsp||Used to determine if a survey should be shown||The duration of the session (auto-deletes when you quit your browser)|
Session cookies allow websites to recognise and link the actions of a user during a browsing session.
These are temporary cookies that remain in the cookie file of your browser until you have left the site. This information is not stored after you have left our site.