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How we're working with businesses

We’ve expanded our environmental health and trading standards team to include dedicated coronavirus liaison officers. They will monitor the coronavirus safety measures for local businesses and respond to possible breaches of coronavirus safety rules.

We’ve also introduced a team of covid business compliance officers. They visit around 30-40 businesses around Portsmouth each day, to look at the safety measures in place and flag any potential issues.

Our business support team is also working closely with businesses to help direct them to all the latest coronavirus information and advice. To find out more about the business support team:

You can also find lots of information about grants online and sign up to receive all the latest business news via our weekly business bulletin.

What businesses can and can't do

Under the current coronavirus restrictions, some businesses must remain closed or follow restrictions on how they provide goods and services. The full list of businesses required to remain closed can be found in the guidance on closing certain businesses and venues in England.

As we move through the roadmap out of lockdown, you can read more about when different types of businesses will be able to open on the government’s website.

When are face coverings needed?

There are some public places where you must wear a face covering by law, unless you are exempt or have a reasonable excuse.

These public spaces include:

  • Shops and supermarkets
  • Post offices and banks
  • Public transport and in taxis

People working in these settings also need to wear face coverings.

A face covering is something which safely covers the nose and mouth – a face visor or shield may be worn in addition to a face covering but not instead of one. This is because face visors or shields do not adequately cover the nose and mouth.

You can see the full details on when and where people need to wear face coverings on the government website.

Action we can take if businesses aren't following the rules

In cases of non-compliance, our team will try to support the business to quickly make changes to their operations. If a business refuses to cooperate or if they continue to break the rules, we can take action. We can issue a fixed penalty notice, restrict access to businesses, or even close premises if necessary, to limit the spread of coronavirus.

The majority of businesses in Portsmouth are operating with the correct safety measures, and are committed to protecting the health of staff and customers.

If you're worried about a business's safety measures

If you’re concerned that a business is not operating within the guidelines, you can let us know and we will investigate. Use our online reporting tool to tell us about a business that may not be operating safely.

If you're worried a business is open and should be closed

If you think a business is open but shouldn’t be, you can fill in our online form to let us know and we will look into it.

If you're worried that your workplace might be unsafe

If you have concerns that your employer is not following the safety measures to protect staff, you can contact the Health and Safety Executive.

They’ll be able to investigate if you feel there is an issue, such as incorrect use of PPE in the workplace, or being asked to come into work when you should be working from home.

If you're worried about members of the public breaking coronavirus rules

We’re responsible for making sure businesses in Portsmouth are following coronavirus safety regulations. We also work closely with the police who are responsible for making sure members of the public are following the rules.

If you see a serious breach of coronavirus rules, such as a large gathering, you can report it to Hampshire Police.

Downloadable resources for hospitality businesses - applicable for Tier 1 and 2 regulations

We’ve a created two posters and a social media image that hospitality businesses can download, print and display in their windows to let customers know that they can serve food via click and collect or delivery only beyond 10pm.