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All businesses should follow the principles set out in the working safely guidance.

Employers still have a legal duty to manage risks to those affected by their business.

Employers should consider including:

  • identifying poorly ventilated areas in the venue, for example by using a CO2 monitor, and taking steps to improve air flow in these areas
  • ensuring that staff and customers who are unwell do not attend the workplace or venue
  • providing hand sanitiser to enable staff and customers to clean their hands more frequently, and cleaning surfaces that people touch regularly
  • communicating to staff and customers the measures you have put in place

Settings in which face coverings are required must display signage or take other measures to ensure customers are aware of the requirement to wear a face covering on their premises where there is no applicable exemption or reasonable excuse.

Businesses are also encouraged to continue displaying NHS QR codes for attendees wishing to check in using the NHS COVID-19 app so they are alerted if there’s an outbreak and can take action to protect others.

You can find the latest information on coronavirus guidance for businesses on the government website.

On this page:


The NHS COVID Pass will show your vaccinations and any coronavirus test results. You can access you NHS COVID Pass through the NHS Covid-19 app, NHS.UK, or as a letter that can be requested by ringing NHS 119.

There are some settings where the NHS COVID Pass should not be used as a condition of entry, in order to allow access for all. This includes essential services and essential retailers which have been able to stay open throughout the pandemic.

Face coverings

There is no legal requirement to wear face coverings, but people are encouraged to wear them in crowded and enclosed spaces where you may come into contact with other people you do not normally meet.

How we're working with businesses

Our environmental health and trading standards continue to monitor the coronavirus safety guidance for businesses in Portsmouth.

A team of covid community engagement officers will continue to support and visit businesses in the city. They will be able offer advice and answer questions on sensible safety measures businesses can take to protect their staff and customers from the spread of coronavirus.

Our business support team is also working closely with businesses to help direct them to all the latest coronavirus information and advice. To find out more about the business support team:

You can also find lots of information about grants online and sign up to receive all the latest business news via our weekly business bulletin.

If you're worried a business isn't operating safely

The majority of businesses in Portsmouth are operating with sensible safety measures in place and are committed to protecting the health of staff and customers.

If a business is not taking proper steps to reduce the risks of coronavirus to staff and customers, our team will try to support the business to quickly make changes to their operations. We are able to take enforcement action against a breach of any coronavirus rules in place at any given time..

If you're worried that your workplace might be unsafe

If you have concerns that your employer is not following sensible safety measures to protect staff, find further advice on the HSE website. Or you can contact the Health and Safety Executive who may be able to investigate.