Online forms will be unavailable
We are carrying out essential maintenance work which means online forms will be unavailable from 8pm tonight (6 December) until 8am tomorrow morning (7 December).
This page provides advice on work and money in light of the coronavirus outbreak.
If you need to self-isolate, you may have concerns about whether you will get paid while you are away from work, and financial support if your work ends.
Ask your employer about their policies on pay and holiday pay if your workplace closes or if you are unable to work due to childcare responsibilities when schools close. There is no legal right to pay in these circumstances, but ACAS have provided guidance.
If you are a member of a trade union, they can advise you on your rights at work. If not, visit Citizens Advice online. Advice Portsmouth may be able to help – ring 023 92794 340, text 07789 550593, email email@example.com or contact via Advice Portsmouth Facebook page.
The last date for making a claim under this scheme was 30 September 2021.
If you received a grant payment, you must report this on your tax return. Find out how to report SEISS grants.
If you are being made redundant, find out about your rights and the help available to find a new job. Specialist help is available before you are made redundant, and for up to 13 weeks after redundancy.
New skills can lead to better jobs at every stage of life. Discover hundreds of opportunities to learn new skills from essential numeracy to advanced technical qualifications. Many of the courses are free.
Unlock your job potential by visiting gov.uk/skillsforlife
You’ll find information on:
If you are receiving:
If you are claiming Universal Credit, changes to your earned income will automatically update your monthly assessment, but if you are self-employed you must continue to provide details of your income each month.
If your employment or self-employment ends, but you have paid national insurance contributions, you may be entitled to claim contribution-based benefits:
If you don’t qualify for contribution-based benefits, you may be eligible for Universal Credit. If you need help to pay your rent and you are not already claiming housing benefit, or if you own your own home and need help with mortgage interest costs, you may also be eligible to claim Universal Credit.
If you claim Universal Credit, other benefits you are receiving may be cancelled, so for independent advice on whether to make a claim, contact the Citizens Advice Help To Claim service, online or by phone.
Jobcentres (including Portsmouth and Cosham) remain open for anyone who is not able to use the phone or online channels.
There is further financial advice and support available in the following places:
If you’re struggling to pay for food and other essentials or are in urgent need of financial help, local support is available:
Portsmouth City Council tenants can get money advice through their local housing office. If you are a housing association tenant, your housing officer may be able to help
Food banks provide around three days’ food for your whole household if you can’t afford to buy food. Some food banks need a referral, and some can help you without being referred.
The Switched On Portsmouth team are available to provide energy advice to all Portsmouth residents. This includes simple tips and tricks to reduce your home energy consumption and bills, advice on installing new measures to improve your home (heating systems, solar PV or insulation), and access to financial support.
Use the Freephone number 0800 260 5907 or visit the Switched On Portsmouth website for more information.
There have sadly been reports in the UK of people using coronavirus to carry out scams. Anyone who has been a victim of fraud or cybercrime can report it online at Action Fraud or call 0300 123 2040.
Some of the recently reported scams involve people receiving a text saying they need to book a Covid-19 vaccination appointment and it takes them to a fake NHS form which then asks for their bank details to prove their identity. Or they’re asked to press a number on their keypad or to send a text message to confirm they wish to receive the vaccine. This results in a charge being applied to their phone bill.
There have also been scams advising that you’ve been in close contact with someone who has tested positive for coronavirus and need to have a test. They say that they need your card details as you have to pay for the test. This is not true.
Routine contact tracing has now ended. The vaccine and NHS tests for coronavirus are free and the NHS will never ask you to pay for a test or for your bank/card details.
The following types of scam have also been reported, which fraudsters use to access your personal information such as passwords or bank details:
For more advice on avoiding scams, take a look at:
You can also sign up to receive Hampshire Alert notifications here.
The NHS and local contact tracing service will never ask for money or bank details.
The Victim Care Service has launched a new website to ensure anyone affected by crime in Portsmouth and the rest of Hampshire can access support and advice.
The website offers tips on how to protect yourself from different types of crime and advice on what to do if you experience them. The service provides support for victims and witnesses of crime to cope with, and recover from, the harmful effects of the crime they have experienced.
The Victim Care Service is open to all victims, no matter what the type of crime, regardless of whether the crime has been reported to the police or not, and no matter how recently or how long ago the crime took place.