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Coronavirus (COVID-19)

New national restrictions are in place. Make sure you know what to do to Protect Portsmouth.

The latest government advice is that people should avoid non-essential travel and social contact.

Transport information

Travel guidance

It is the law that you must wear a face covering when travelling in England on public transport and in transport hubs.

You can help control coronavirus and travel safely by walking and cycling, if you can. Where this is not possible, use public transport or drive. You can also help control coronavirus by:

  • working from home where possible
  • washing or sanitising your hands regularly
  • avoiding the busiest routes, as well as busy times like rush hour
  • keeping your distance when you travel, where possible.
  • if you cannot keep a 2 metre distance, reduce the risk by maintaining a 1 metre distance where possible and take suitable precautions

Self-isolate if you or anyone in your household has symptoms

Further government information for people using transport or working in the transport sector during the coronavirus outbreak. If you work in the transport sector you can find guidance here for the use of face coverings.

Find out more about social distancing and guidance about meeting others safely.

Guidance for planning a safe journey

You should not travel, if you:

  • are experiencing any coronavirus symptoms
  • are self-isolating as a result of coronavirus symptoms or sharing a household with somebody with symptoms
  • are clinically extremely vulnerable and cannot shield during your journey

You can reduce your travel by:

  • working from home where possible
  • shopping less frequently and shopping locally

Read the government’s safer travel guide which will help you understand the rules and guidance around travelling during the pandemic.

Plan your journey

  1. If your journey is necessary, can you travel locally and walk or cycle to your destination? This reduces pressure on public transport, the road network and helps reduce air pollution.
  2. You must wear a face covering while using public transport and in transport hubs, unless you are exempt. Check with travel operators as revised routes and timetables are operational. Further advice on travelling on public transport can be found in our Guidance for using public transport section.
  3. Consider when you travel to avoid potentially crowded areas and allow time for delays.
  4. Think about the best route for your journey with the help of My journey planner. This may be a new route that avoids busy areas.
  5. Wash and sanitise your hands before you travel.
  6. Download the NHS COVID-19 app before you travel, if possible, and check in where you see official NHS COVID-19 QR code posters.

On your journey

  • Keep a distance of two metres where possible. If you cannot keep a 2 metre distance, reduce the risk by maintaining a 1 metre distance where possible and take suitable precautions.
  • You must wear a face covering while using public transport unless you are exempt. Also if you can, wear a face covering in an enclosed space where social distancing isn’t possible, and where you will come into contact with people you do not normally meet.
  • If using public transport use contactless payment where possible.

Completing your journey

  • Cycle or walk from public transport where possible.
  • If you need to use a taxi or public hire vehicle you must wear a face covering and follow the instructions of the driver. Please also be aware the driver is strongly advised to wear a face covering during your journey.
  • Wash your hands for at least 20 seconds or sanitise your hands as soon as possible when you reach your destination. Do the same for children within your care if they have travelled with you.

Guidance for using public transport

Plan your journey to avoid peak times and check with your operator as revised timetables may be operational.

  • Help keep yourself, other passengers and transport staff safe by following transport operators instructions.
  • You must wear a face covering while using public transport and in transport hubs, unless you are exempt.
  • Wait for passengers to get off first before you board.
  • Keep two metres apart, where possible, including at busy entrances, exits, under canopies, bus stops, platforms or outside stations. If you cannot keep a 2 metre distance, reduce the risk by maintaining a 1 metre distance where possible and take suitable precautions.
  • Be prepared to queue or take a different entrance or exit at stations.
  • Travel side by side or behind other people, rather than facing them, where seating arrangements allow.
  • Wait for the next service if you cannot safely keep your distance on board a ferry, train, bus or coach.
  • Respect other people’s space while travelling.
  • Avoid consuming food and drink on public transport, where possible.
  • Be aware of pregnant, older and disabled people who may require a seat or extra space.
  • Be aware that some individuals may have hidden disabilities.
  • Avoid loud talking, shouting or singing
  • Dispose of waste safely, including items such as used disposable face coverings

Cycling and walking

Road closures

As part of emergency transport plans to create more space for people to social distance whilst they run, walk and cycle the following roads are closed:

  • Charlotte Street – from Landport View to Cascades Approach – view this road closure on a map
  • Guildhall Walk – from the junction of Alec Rose Lane to the junction of Spring Gardens – view this road closure on a map
  • St George’s RoadTemporary footway closure to allow for social distancing
  • Canal Walk – from Bridgeside Close/Somers Road junction
  • Castle Road – from Hambrook Street to Regent Place
  • Palmerston Road South – from Villiers Road to Osborne Road

These roads will provide safer routes for people to walk and cycle whilst also, in some locations, giving businesses more space to safely operate. Deliveries and collections within these roads can be made before 8am or after 8pm. These changes will regularly be reviewed during the pandemic.

Bike doctor clinics

For critical workers needing their bikes repaired, the bike hub is open every Tuesday from 14 April 2020. View more information about this.

Bike store discounts

To help support key workers across the country get to and from work, cycling organisations are offering a range of free and discounted services. Find out what’s available and which bike stores remain open near you

Public transport service updates

For the latest information, visit the transport operator’s Twitter account: