Generic filters

What you can and can't do in Portsmouth

England is at Step Two of the roadmap out of lockdown. Restrictions are still in place.

Leaving home

The stay at home order has now ended, but restrictions remain in place:

  • Continue to work from home where you can
  • Minimise the number of journeys you make, and avoid long distance trips.
  • Avoid travelling at the busiest times and routes
  • Travel abroad is prohibited, other than for a small number of permitted reasons

Read the Government’s guidance here.

When you do leave home, combine trips to help minimise your number of journeys. And when getting outdoors in the fresh air, choose quieter beauty spots or less busy times to help you keep a social distance at all times.

If you are clinically extremely vulnerable you are no longer advised to shield as of 1 April 2021, but you should aim to:

  • keep your number of social interactions low
  • reduce time spent in settings where social distancing isn’t possible
  • continue to work from home where possible.

See guidance for people who are clinically extremely vulnerable.

Meeting others

Up to six people who don’t live together can meet outside. Two households can also meet outside, even if this goes above six people – for example, if you have two families of four, they can meet. Keep at a safe distance from those not in your household.

Do not meet indoors with people outside of your household, childcare bubble or support bubble.

When going out 

If you’re leaving home remember:

‘Hands. Face. Space. Fresh Air’

  • hands – wash your hands regularly and for at least 20 seconds and carry hand sanitiser
  • face – wear a face covering and open windows in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet
  • space – stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings)

It’s important to follow this guidance as approximately 1 in 3 people who have coronavirus have no symptoms and could be spreading it without realising it.

If you need to travel, walk or cycle where possible, and plan ahead and avoid busy times and routes on public transport.

Avoid car sharing with anyone from outside your household or your support bubble. However, if you need to, for example if travelling by taxi, wear a face covering and open the windows to ventilate the vehicle.

See the guidance on car sharing

If you need to use public transport, you should follow the safer travel guidance.

Travelling abroad

You should not be travelling abroad unless it is permitted, for example for work.

In addition, you should consider the public health advice in the country you are visiting. If you’re a Portsmouth resident currently abroad you should check with your airline or travel operator on arrangements for returning.

You can find more detailed information on the government website.


Do not leave home if you or someone you live with has any of the following:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

If you or someone you live with has any of these symptoms, no matter how mild, it’s important to visit the NHS website to find out what you need to do, including getting tested. You can book a test online at or by calling 119.

Find out more information about how to self-isolate, what you can and can’t do and what local support is available in our protect Portsmouth self-isolation guide.

NHS 111 Mental Health Triage Service

Are you, or someone you know, experiencing a crisis and need urgent mental health support? Call 111 or visit the NHS 111 website and speak to the NHS Mental Health Triage Service. If you are experiencing a life threatening emergency, please call 999.

Wellbeing advice 

We know that many factors can influence our physical and psychological wellbeing. There are many options available to help you keep healthy and happy:

Coronavirus crisis card

We’ve produced a guide which lists services and support that is available right now to help, listen and support you during this crisis. Take a look at the crisis card.

NHS Covid-19 app

The free NHS Test and Trace app is the fastest way to see if you’re at risk of coronavirus.

The app will alert you if you’ve been near other app users who have tested positive for coronavirus. It also allows you to quickly check-in to venues, see if the infection rate is increasing in your local area, check symptoms and book a coronavirus test. If you need to self-isolate it will set a countdown timer.

The app tracks coronavirus, not you. It doesn’t store any personal information about you or track your location. It can’t access your phone contacts and it keeps your privacy and identity secure.

The app is available in different languages and is easy to download for free. Search ‘NHS Covid19’ where you usually get your apps from on your smartphone

For more information including a video explaining the app, visit

NHS Covid-19 test and trace app Pause function

If you’ve downloaded the Covid-19 NHS test and trace app, it should be left on as much as possible, but you’ll need to make sure you know how and when to PAUSE the app to prevent you inadvertently becoming a ‘close contact’ of someone you’ve not been close to, or when you’ve actually been protected. Read more about how and when to pause contact tracing

If you are looking for support for your business, or have questions about coronavirus, visit our coronavirus businesses and employers page.

Residents can now a report a breach of coronavirus measures online.

Bereavement support

Losing a loved one is very difficult. It can feel even harder during the pandemic due to restrictions around hospital visiting, funerals and being able to see friends and family for support.

HIVE Portsmouth have added a bereavement directory on their website . The directory provides details of organisations who can assist with advice, information and support to help you deal with both the practical side of losing someone and cope with your feelings of grief.

Visit HIVE Portsmouth for more information.

Misinformation and disinformation

We are all curious to understand our world and stay up to date with the latest news. We do this is by finding out and sharing information. This may be anything from official communications from government and local councils. It may be news articles and messages from vloggers, podcasters and social media influencers. Friends and family also share information with us on social media or messaging apps. But some is fact and some is not.

Disinformation can be dangerous

All news spreads fast like a virus, especially if it’s exciting. The sheer volume of information we see, along with the speed at which it’s shared, is now being called an ‘infodemic’.

But there is a difference between sharing useful information and entertaining stories and sharing misinformation.

Misinformation – even if unintentional – can still be dangerous.

Disinformation is deliberately misleading and serves a specific agenda – one which you may not even agree with.

Help stop the spread

Just as we can protect against COVID-19 with hand washing, physical distancing and wearing face masks, we can slow down the spread of misinformation and disinformation by practising ‘information hygiene’. Before sharing something, ask yourself these simple questions:

  • How does this make me feel?
  • Why am I sharing this?
  • How do I know if it’s true?
  • Where did it come from?
  • Whose agenda might I be supporting by sharing it?

And if you know something is false, or if it makes you angry, just ignore it. Don’t be tempted to share to debunk it or make fun of it as this just spreads the misinformation or disinformation further

‘Play the game’ – learn how to reduce your susceptibility to fake news

A new 5-7 minute game developed by the University of Cambridge, Go Viral!, helps you learn to spot and avoid the basics of online manipulation in the era of coronavirus. It’s a simple guide to common techniques: using emotionally charged language to stoke outrage and fear, deploying fake experts to sow doubt, and mining conspiracies for social media likes.

Where to find reliable information on COVID-19

Remember, though: information will change as we learn more about the virus.

Learn more about how you can report misinformation online.

Council service information

For more information about how the coronavirus outbreak is affecting council services, visit the coronavirus page.