This information has been put together by people with experience of moving to Portsmouth. 


If you are an international student and have come to live in Portsmouth because you are studying at the University of Portsmouth, your first point of contact to help you find accommodation will be the University of Portsmouth

If you need help to find a property to rent in Portsmouth visit the Home website. This will show you to information about the average market rents in Portsmouth by room size and costs for specific areas of the city. You may also find websites like Rightmove and Openrent helpful.

If you feel you are at risk of being homeless or are homeless our Housing Needs Advice and Support team may be able to offer advice and support.

Contact us

Open Monday to Thursday, 9am – 5pm and Friday 9am – 4pm (no appointment needed for initial advice)

Civic Offices, Guildhall Square, Portsmouth, PO1 2AX

023 9283 4989

Early Years and Education

Depending on the age of your children, support may come via services in early years or if they are school age find out about enrolling them at a school. This may be different process to what you have experienced before.

Family hubs are a ‘one stop shop’ within your community – providing information, signposting and a variety of free services, activities and support for families with children up to 25 years, in one place. See our Family Hubs page for more details.

Family Assist is an innovative new way of ensuring that parents and their friends and families have access to a wide range of information and resources both local and national.

Volunteering and employment

One of the hardest things to adapt to, is accepting that the skills and qualifications that you had before moving to Portsmouth from another country may not be recognised. This can be frustrating but there are things that you can do.

Volunteering could be a way to gain new skills and experience which looks good on a CV and for perspective new employers.

Getting to know your community

Getting to know your new community will help you with any feelings that you may be experiencing.

Hive directory has contact details for hundreds of groups and organisations supporting our communities across Portsmouth.

Are you looking for a new group or activity to take part in, in your local area? Our council-run activities and social groups are listed here.


When you arrive in Portsmouth, it is important idea to register with a General Practitioner (GP), they can treat medical conditions and can refer people to medical services and specialist treatment if required.

There are 10 GP practices in Portsmouth to find out where there are and how to register visit Health & Care Portsmouth.

You can also get help if you are unwell by popping into a pharmacy, they can provide advice on minor illnesses, like a fever, coughs and colds.

You may find that adapting to a new way of living and a new community is difficult. If this affects, you and your mental health support is available.

Recyling and Rubbish

When you move into a new area you’ll need to know your bin days and which bins are for what. Visit our dedicated recycling and rubbish pages to find out.

Council Tax

You’ll also need to set up payment for your council tax. You can do this by visiting our council tax pages for more information.