Online forms will be unavailable
We are carrying out essential maintenance work which means online forms will be unavailable from 8pm tonight (6 December) until 8am tomorrow morning (7 December).
Due to the upcoming postal strikes there may be delays to receiving cheque benefit payments sent by post. BACs payments will be unaffected.
If you would like future benefit payments to be made direct to your bank account please contact us.
If you pay rent to live in your home and have a low income, you may be able to receive help by claiming housing benefit. On this page you will find links to all of our forms and information about housing benefits.
There is also information about:
If you wish to apply for housing benefit, don’t delay in making your claim whether you’re a private, housing association or council tenant.
Apply for housing benefit online, or alternatively call or email the benefits service to register your intention to claim, including your name, address, phone number and national insurance number – your eligibility is considered from the day we receive your call, email or application form.
If you live in accommodation rented to you by a local authority, registered housing association or other registered provider of social housing, the way we calculate your housing benefit changed from April 2013.
A 14% reduction will be made to your applicable maximum rent if you under-occupy your home by a single bedroom and a 25% reduction for two bedrooms or more.
The new rules will allow you one bedroom for:
If you think you need an extra bedroom due to your child’s disability, please contact the benefits service for advice.
There are certain circumstances where the size limit rules will not be applied: