The client finance portal is an secure online portal that allows social care users or people representing them to access their financial assessment documents. It also allows access to their deferred payment scheme statements.
The portal offers easy instant access to information, meaning documents don’t need to be sent in the post. You can access the client finance portal.
How it works
You (or the person representing you) must request access to the client finance portal using the online form. You will need a valid email address, which will be sent a code to verify.
The system will check the details you’ve provided and match it to the data held in ContrOCC (the system used by our finance team). Once matched, our team will review the application and either authorise or reject it. Security checks will be conducted to ensure access is given to the most appropriate person.
Access will only be given to representatives that hold one of the following:
- Lasting Power of Attorney
- Deputyship
- Appointeeship
Help and support
If you need any help or support with accessing the client finance portal you can refer to these user guides:
Alternatively you can contact the finance team on:
- Tel: 023 9268 8199
- Email: FAI@portsmouthcc.gov.uk
You can request access or log into the client finance portal.